A warm welcome to Cornerstone Estates; more than just an estate agent! Our unparalleled local knowledgeable and helpful property experts take pleasure in ensuring your satisfaction. Whether you are buying, selling, a landlord or a tenant, we are driven by your needs to deliver excellence.
Cornerstone Estates and Lettings Ltd are continuing to provide normal services to our clients where possible, as we navigate through what is certainly uncharted territory for all of us.
Our priority is always the safety and well-being of our employees and our customers. Since the government are doing all they can to limit the spread of the virus we would like to match that commitment, whilst causing as little disruption as possible to our normal services and doing our bit to keep the economy going.
Please be assured we are following the latest advice from the Government, Public Health England and other authorities, and in the event of any escalation in this advice we will follow their guidance.
Level of Service
So far as is possible in these challenging times we are looking to maintain our normal levels of service. We remain open for business, and we welcome contact by phone and email on our usual numbers in the first instance. Should our procedures change during this tough time we will update our website accordingly.
Whilst we are, as always, delighted to see customers in the office 9-5 weekdays and 9-4 Saturdays, please don’t be offended that we won’t be shaking hands and will be keeping a safe distance, to help reduce the risk of spreading the virus. In some cases we may not be able to offer drinks or refreshments as we would normally.
We would ask that if you feel unwell or are displaying any of the symptoms of COVID-19 you contact the office before visiting so we can try to make alternative arrangements.
Valuations and viewings
We will continue to attend for valuations but will request that a distance of 2 meters be maintained. For those looking for a valuation without a visit we can arrange a telephone consultation, video calls can be arranged.
Viewings will be held at the owners discretion. For vacant properties a representative will be present but you may be left to tour the property alone and a call to the office will be made to discuss things after wards. Live video tours can also be made in certain circumstances.
Tenants and Landlords
Staff in the office will be available to answer your calls from 9am-5pm Monday-Friday and 9am-4pm on Saturdays. For maintenance requests please report via the usual tab on our website.
Shereen & The Cornerstone Team